1. Scope

This Privacy Policy explains how Sanctory, a UK-registered business (“Sanctory”, “we”, “us”, or “our”), handles personal information collected through sanctory.com and related communications. It applies to visitors, people who contact us, newsletter subscribers, prospective members, producers, and job applicants.

2. Information we collect

Depending on how you use the Website, we may collect:

• contact details such as your name, email address, phone number, and address;
• information you provide in contact, membership-interest, producer, and career forms, including your message, interests, date of birth, professional details, and application information;
• newsletter subscription and unsubscribe information;
• account and authentication information when you use the login or account flow; and
• technical information needed to operate and secure the Website, such as request, device, browser, and server information.

Please do not submit sensitive personal information unless the form specifically asks for it and you are comfortable doing so.

3. How we use information

We use information to:

• respond to enquiries and provide requested information;
• assess membership interest, producer enquiries, and career applications;
• send newsletters where you have requested them and process unsubscribes;
• operate, maintain, troubleshoot, and secure the Website and account services;
• prevent fraud, misuse, and security incidents; and
• comply with legal obligations and protect our rights.

4. UK GDPR lawful bases and consent

As a UK-registered business, we process personal information in accordance with applicable UK data-protection law, including the UK GDPR and the Data Protection Act 2018. Depending on the context, our lawful basis may be taking steps at your request, performing a contract, complying with a legal obligation, pursuing legitimate interests, or your consent. Where processing relies on consent, you may withdraw it by contacting us or using the unsubscribe option where available. Withdrawal does not affect processing already carried out lawfully.

5. Sharing information

We do not sell, rent, or share your personal information with third parties. We may disclose information only where required by applicable law, a valid legal process, or to protect the rights, safety, and security of Sanctory, the Website, or another person.

6. Retention and security

We retain information only for as long as reasonably necessary for the purpose collected, to manage an ongoing relationship, resolve disputes, comply with legal obligations, or establish and defend claims. We use reasonable technical and organisational safeguards, but no online service can be guaranteed completely secure.

7. Your choices and rights

Under applicable UK data-protection law, you may have rights to request access to, correction of, deletion of, or information about the processing of your personal information, and to withdraw consent or object to certain processing. To make a request, email reachus@sanctory.com. We may need to verify your identity and may retain information where the law requires or permits it.

You also have the right to complain to the UK Information Commissioner’s Office (ICO). More information is available at ico.org.uk/make-a-complaint.

8. Children

The Website is not directed to children. Please do not provide personal information to us if you are not legally able to do so without appropriate consent.

9. International transfers

Our service providers may process information in countries other than the country where you live. Where required, we will use appropriate safeguards for those transfers.

10. Updates and contact

We may update this policy by posting a new version here. For privacy questions or requests, contact reachus@sanctory.com.